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Terms and Conditions

Terms and Conditions of Metro Sign Services

This website is owned and operated by Metro Sign Services (https://staging.metrosignservices.com/) (hereinafter referred to as “we,” “us,” or “Metro Sign Services”) with its office located at 1018 Ocean View Ave, Brooklyn, NY 11235.

By using our services, customers (hereinafter referred to as “you”) agree to abide by the following terms and conditions. These terms may be updated periodically without prior notice, and it is your responsibility to review them regularly.

If you have any questions regarding these terms, please contact us at info@metrosignservices.com.

1. Services Provided Metro Sign Services offers high-quality solutions, including:

  • Sign Maintenance

  • Sign Removal

  • Sign Repair

  • Sign Installation

  • Parking Lot Flags

  • Parking Lot Lights

Our services are available in New York City, Brooklyn, Manhattan, Bronx, Queens, Staten Island, Long Island, New Jersey, Connecticut, and Upstate New York.

2. Placing an Order To request a service, you may call the phone number listed on our “Contact Us” page or email us at the provided address. Upon receiving your request, we will schedule a site visit at your convenience.

A technician will assess the service requirements and provide a cost estimate. Work will commence only after receiving written approval of the estimate.

3. Payments and Refunds

  • Payment is due in full within 24 hours of receiving the invoice.

  • Accepted payment methods include Credit Card, Check, or Cash.

  • Approved transactions cannot be reversed or charged back.

  • Non-payment may result in legal action.

4. Liability

  • We strive to complete services promptly upon approval.

  • We are not liable for damages to parking lot flags, parking lot lights, or any accidental damages occurring at the service site.

5. Shipping and Delivery

  • An estimated delivery time will be shared upon order confirmation.

  • Free shipping is available for certain orders.

  • Customers can track their orders through our “Track Order” feature.

6. Installation

  • Installation services will be completed as agreed upon.

  • Payment is due upon completion of installation.

7. Customer Obligations

  • You must provide accurate and complete information.

  • Any costs incurred due to incorrect information provided by you will be your responsibility.

  • We reserve the right to verify customer information and refuse service if discrepancies are found.

  • The address provided for service must be correct and accessible.

8. Fraudulent Transactions Metro Sign Services reserves the right to recover costs and damages caused by fraudulent transactions and may pursue legal action against individuals engaging in fraudulent activities.

9. Shipping Policy

  • Delivery times vary based on location, but we aim to deliver within 7-10 business days.

  • We partner with reputable courier services to ensure safe and timely delivery.

  • Government-issued identification may be required upon delivery.

10. Disclaimer

  • Information on our website is for general reference and should not be solely relied upon for business decisions.

  • While we take precautions to protect customer data, we do not guarantee 100% security and are not liable for data breaches.

  • We do not store payment information online and disclaim responsibility for unauthorized representations on our behalf.

11. Changes to Disclaimer We reserve the right to modify this disclaimer at any time. Continued use of the website signifies agreement with any changes made.

12. Indemnification You agree to indemnify and hold Metro Sign Services and its employees, officers, and agents harmless from any claims, damages, losses, or legal costs arising from your use of this website or violation of these terms.

13. Copyright & Trademark All intellectual property on this website, including text, images, logos, and technology, is owned by Metro Sign Services. Unauthorized reproduction, distribution, or modification is prohibited.

14. Force Majeure We are not liable for service delays or failures caused by events beyond our control, such as natural disasters, government restrictions, or supply chain disruptions.

15. Severability If any provision of these terms is deemed unenforceable by a court, the remaining terms shall remain valid and enforceable.

16. Waiver Failure to enforce any part of these terms does not constitute a waiver of our rights.

17. Governing Law and Jurisdiction These terms are governed by the laws of New York. Any disputes shall be resolved in the courts of New York.

18. Contact Us For inquiries regarding these terms, contact us at info@metrosignservices.com.

Official mailing address: Metro Sign Services 1018 Ocean View Ave, Brooklyn, NY 11235.

Phone: 718-476-1900

 

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